Fifteen Minute Fridays episode #36 with Chuck Cooper

Watch The Episode on Youtube:

In the fast-paced and competitive business world, three major ingredients often determine a business’s success or failure: trust, respect, and valuing people. In this insightful episode Chuck Cooper, Founder of WhiteWater Consulting and the author of the book “Unprecedented: Building a Multi-Generational Business on Trust, Respect, and the Valuing of People,” emphasizes the significance of trust in developing lasting relationships within a company.

He explores the key essential elements known as the 5C’s (Commitment, Connecting, Caring, Curiosity, and Communication) that serve as the pillars for developing business relationships grounded in trust, authenticity, and transparency.

Moreover, Chuck Cooper offers invaluable tips on how to improve employee engagement and explains why it’s your role as a business owner to develop future leaders.

Let’s tap into some of his wisdom

Quote Of The Day:

Quote of the day:” Building strong relationships with your people by being transparent, authentic, and available leads to an asset which has an immeasurable value called trust.” ~Chuck Cooper

Timestamp:

[01:38] Meet our guest; Chuck Cooper

[03:27] Quote of the day: “ Building strong relationships with your people by being transparent, authentic, and available leads to an asset which has an immeasurable value called trust.” ~Chuck Cooper

[03:51] Chuck’s book: Unprecedented: Building a Multi-Generational Business on Trust, Respect, and the Valuing of People

[05:53] The 5 C’s to developing relationships built on trust, authenticity, and transparency

[07:35] What it looks like when you don’t have the 5 C’s in your business?

[08:40] How to improve the level of employee engagement

[12:13] Why it’s your role as a business owner to develop future leaders

[15:25] Connect with Chuck Cooper;
Website: https://whitewaterconsulting.net/

LinkedIn: https://www.linkedin.com/in/chuck-cooper1/

[17:07] Integration assignment

Key Takeaways:

“Building strong relationships with your people by being transparent, authentic, and available leads to an asset which has an immeasurable value called trust.” ~Chuck Cooper [03:27]
Communicating with transparency and authenticity is important to developing trust, showing respect, and leads to the valuing of people [07:33]
When there is a lack of employee engagement, you are not able to get the most value from them.[08:58]
To improve the level of employee engagement, leaders must change the way they lead [09:40]
One of the key roles of being a leader is developing future leaders [12:45]
You can have the greatest technology in the world, but you still need to have people to support the technology [14:17]

Integration Assignment:

Revisit your mission & vision values and check whether those statements are accurate today and whether they need to be updated
Think about what you want your culture to be like 12 months from now and build a plan on what you need to work on to be able to accomplish that goal